Operation guarantee of the watch
1 month warranty on watch operation
If a watch that has been sold as a working product does not work within one month of delivery, we will repair it free of charge.
However, "damage or malfunction due to external factors such as dropping or getting wet" and "clock accuracy" are not covered by the warranty.
Regarding the "clock accuracy", we have written an approximate guideline in the product description, but it may vary slightly depending on the usage environment.
Therefore, we cannot guarantee that there will be a slight deviation in accuracy, but if there is a large deviation from the description from the beginning, it may be a problem during transportation, so please contact us immediately.
Even if a problem occurs after the end of the operation guarantee period, we will temporarily take it to us and act as an intermediary such as a repair estimate.
Depending on where you live, we may be able to introduce you to a nearby specialty store.
About repair and maintenance after purchase
Mechanical watches require overhaul (disassembly, cleaning, lubrication) every 3-4 years.
Most old clocks cannot be repaired or maintained by the manufacturer, so please consult an antique clock shop.
For watches purchased at our store, we will support overhaul and repair if you contact us.